Refund Policy - Petsfolio

Refund Policy

  1. Every effort is made to fulfill all orders within the timeframes and specifications outlined for Services. Your payment will be refunded in the event that the service is not provided because of unanticipated circumstances or limitations on our part.
  2. If you ordered the incorrect service, we will not issue a refund.
  3. When you ask for a refund if you qualify. We might discount everything, less any extra expense brought about by Us in offering such Types of assistance.
  4. A refund will only be considered if the customer provides the necessary documentation.
  5. Refunds are applied to the original method of payment once they are approved.
  6. The following methods can be used to request a refund for services:

Use to contact Petsfolio.


  1. We reserve the right, notwithstanding any other provisions of this Policy, to deny a service refund if:
  2. You knew or were made mindful of the problem(s) with the assistance before you profited it.
  3. Services offered for free.

III. Requests for refunds are made after the refund window has expired.

  1. In addition to the preceding, the refund is exempt from the following conditions:
  2. i) The services were provided or completed
  3. ii) The appointment was made within 48 hours


Our privacy policy also governs the confidentiality of the information you provide to us during the return and refund process.


  1. Once the legitimacy of the refund request has been verified, refunds are typically processed within ten business days.
  2. The time it takes to get a refund varies from bank to bank and from payment method to payment method. We are not responsible for any errors or delays in getting a refund caused by banks or third-party service providers.


Contacting customer support at is the only way to revoke a previously submitted return or refund request.


  1. Please be aware that the terms of this Policy may change from time to time. Each time you use this website, please review the Policy to ensure that you are aware of the current conditions.
  2. You should stop using the Services if you do not agree to the updated Policy. Your use of the Services indicates your acceptance of the new Refund Policy if you continue to do so after the date on which the changes become effective.

unavoidable casualty

We are not liable to the Customer for any cessation, interruption, or delay in the performance of our obligations due to natural disasters, pandemics, fire, an act of God or a public enemy, famine, the action of the court or public authority, change in law, labor strike, lockout, boycott, or similar event that is beyond our reasonable control, whether foreseen or unforeseen.


If you have any feedback, questions, or concerns, please contact us using the information provided below.

Customer Service:

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799 788 7788
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