{"id":4112,"date":"2025-12-01T13:29:58","date_gmt":"2025-12-01T13:29:58","guid":{"rendered":"https:\/\/www.petsfolio.com\/in\/?page_id=4112"},"modified":"2025-12-01T13:43:37","modified_gmt":"2025-12-01T13:43:37","slug":"legal-declaration","status":"publish","type":"page","link":"https:\/\/www.petsfolio.com\/in\/legal-declaration\/","title":{"rendered":"Legal Declaration"},"content":{"rendered":"<p><strong>LEGAL DECLARATION \u2013 PETSfolio &amp; Bajaj General Pet Insurance<\/strong><\/p>\n<p><strong>Last Updated: [1<sup>st<\/sup> Dec 2025]<br \/>\n<\/strong><strong>Version: 1.0<\/strong><\/p>\n<h4><strong>1. Nature of PETSfolio\u2019s Role<\/strong><\/h4>\n<p>PETSfolio acts solely as a <strong>facilitator of information<\/strong> regarding the <em>Bajaj General Pet Insurance<\/em> (formerly Bajaj Allianz).<\/p>\n<p>PETSfolio is <strong>not<\/strong>:<\/p>\n<ul>\n<li>An insurance agent<\/li>\n<li>An insurance intermediary<\/li>\n<li>An insurance broker<\/li>\n<li>A corporate agent<\/li>\n<li>An entity licensed under IRDAI to solicit or procure insurance<\/li>\n<\/ul>\n<p>PETSfolio does <strong>not<\/strong> engage in any activity that constitutes insurance solicitation or sales under the Insurance Act, 1938, or IRDAI regulatory framework.<\/p>\n<p>&nbsp;<\/p>\n<h4><strong>2. Non-Involvement in Payments<\/strong><\/h4>\n<p>PETSfolio does <strong>not<\/strong>:<\/p>\n<ul>\n<li>Collect premium payments<\/li>\n<li>Process transactions<\/li>\n<li>Accept money on behalf of Bajaj General Insurance<\/li>\n<li>Use any PETSfolio-owned payment gateway for insurance transactions<\/li>\n<li>Issue receipts or policy confirmations<\/li>\n<\/ul>\n<p>All payments for Bajaj General Pet Insurance are made <strong>solely via the official Bajaj General Insurance payment gateway<\/strong>.<\/p>\n<p>PETSfolio does not access, store, or process customer payment information.<\/p>\n<p>&nbsp;<\/p>\n<h4><strong>3. Non-Involvement in Policy or Claim Decisions<\/strong><\/h4>\n<p>PETSfolio has <strong>no role<\/strong> in:<\/p>\n<ul>\n<li>Underwriting<\/li>\n<li>Policy approval<\/li>\n<li>Policy issuance<\/li>\n<li>Premium calculation<\/li>\n<li>Claim processing<\/li>\n<li>Claim approval or rejection<\/li>\n<li>Refunds or cancellations<\/li>\n<li>Renewal pricing or decisions<\/li>\n<\/ul>\n<p>All such actions are carried out exclusively by <strong>Bajaj General Insurance<\/strong> as per applicable laws and IRDAI guidelines.<\/p>\n<p>PETSfolio does not represent or act on behalf of Bajaj General Insurance in any official or regulatory capacity.<\/p>\n<p>&nbsp;<\/p>\n<h4><strong>4. Assistance Features Provided by PETSfolio<\/strong><\/h4>\n<p>PETSfolio offers certain <strong>non-regulated assistance features<\/strong> intended solely for customer convenience.<br \/>\nThese features include:<\/p>\n<ul>\n<li>General guidance on policy information<\/li>\n<li>Reminders for renewals or claims<\/li>\n<li>A platform to upload documents for forwarding to Bajaj General Insurance<\/li>\n<li>Assistance in connecting customers to Bajaj General Insurance representatives<\/li>\n<li>General support in understanding required documents for claims<\/li>\n<\/ul>\n<p>These assistance services are <strong>informational in nature<\/strong> and do not constitute insurance solicitation, advisory services, or claim handling activities.<\/p>\n<p>&nbsp;<\/p>\n<h4><strong>5. Limitations of Assistance<\/strong><\/h4>\n<p>PETSfolio does <strong>not<\/strong>:<\/p>\n<ul>\n<li>File claims on behalf of customers<\/li>\n<li>Provide insurance advice or recommendations<\/li>\n<li>Guarantee policy issuance or claim approvals<\/li>\n<li>Intervene or influence the claims assessment process<\/li>\n<li>Handle original medical or claim documents beyond customer-uploaded copies<\/li>\n<li>Communicate to Bajaj General Insurance as an authorized agent or intermediary<\/li>\n<\/ul>\n<p>All decisions related to claims, endorsements, refunds, and renewals are made exclusively by <strong>Bajaj General Insurance<\/strong>.<\/p>\n<p>&nbsp;<\/p>\n<h4><strong>6. Data Privacy &amp; Usage<\/strong><\/h4>\n<p>PETSfolio may collect basic customer details solely for the purpose of facilitating communication with Bajaj General Insurance.<\/p>\n<p>PETSfolio will:<\/p>\n<ul>\n<li>Share data <strong>only<\/strong> with Bajaj General Insurance for policy processing<\/li>\n<li>Not use customer insurance data for internal marketing without explicit consent<\/li>\n<li>Not share data with any third-party entities<\/li>\n<li>Not store sensitive personal or medical information beyond what is necessary for customer-submitted assistance<\/li>\n<\/ul>\n<p>PETSfolio remains compliant with standard data protection practices.<\/p>\n<p>&nbsp;<\/p>\n<h4><strong>7. Liability Disclaimer<\/strong><\/h4>\n<p>PETSfolio shall not be held liable for:<\/p>\n<ul>\n<li>Policy issuance delays<\/li>\n<li>Claim rejection or acceptance<\/li>\n<li>Incorrect documentation provided by the customer<\/li>\n<li>Any financial losses incurred due to insurance decisions<\/li>\n<li>Discrepancies in premium amounts<\/li>\n<li>Technical issues on Bajaj General Insurance portals<\/li>\n<li>Changes in policy terms, inclusions, exclusions, or processes<\/li>\n<\/ul>\n<p>All liabilities, obligations, and responsibilities pertaining to the policy lie exclusively with <strong>Bajaj General Insurance<\/strong>.<\/p>\n<p>&nbsp;<\/p>\n<h4><strong>8. Final Statement<\/strong><\/h4>\n<p>PETSfolio\u2019s involvement is strictly limited to <strong>facilitative support<\/strong> and <strong>customer convenience<\/strong>.<\/p>\n<p>No part of PETSfolio\u2019s service shall be construed as insurance solicitation, distribution, advisory, or regulated activity under IRDAI guidelines.<\/p>\n<p>All insurance rights, responsibilities, and obligations are governed solely by <strong>Bajaj General Insurance<\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>LEGAL DECLARATION \u2013 PETSfolio &amp; Bajaj General Pet Insurance Last Updated: [1st Dec 2025] Version: 1.0 1. Nature of PETSfolio\u2019s Role PETSfolio acts solely as a facilitator of information regarding the Bajaj General Pet Insurance (formerly Bajaj Allianz). PETSfolio is not: An insurance agent An insurance intermediary An insurance broker A corporate agent An entity &hellip; <a href=\"https:\/\/www.petsfolio.com\/in\/legal-declaration\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Legal Declaration&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-policy.php","meta":{"footnotes":""},"class_list":["post-4112","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Legal Declaration - Petsfolio<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.petsfolio.com\/in\/legal-declaration\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Legal Declaration - Petsfolio\" \/>\n<meta property=\"og:description\" content=\"LEGAL DECLARATION \u2013 PETSfolio &amp; Bajaj General Pet Insurance Last Updated: [1st Dec 2025] Version: 1.0 1. 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